The rules for using BEEZONE

1. Agreement and authority

These Terms and Conditions form an agreement between BEEZONE PTY LTD (“BEEZONE”, “we”, “us”) and the person or organisation creating an account, purchasing a licence or using the platform (“Customer”, “you”).

You confirm that you are at least 18 years old, have legal capacity, and are authorised to bind the Customer and each company or agency workspace that you create or administer. A verification agency must also be authorised to invite each measured entity and process its case-file information. If you do not agree, do not create an account, purchase a licence or use the platform.

2. The service

BEEZONE provides licensed software for B-BBEE management calculations, scenario modelling, implementation tracking, evidence management, verification readiness, verification-agency case management, Employment Equity planning and reporting support. Features depend on the products purchased.

BEEZONE is not a SANAS-accredited verification agency. Platform results, scenarios, reports and demo certificates are management tools and do not constitute a verified B-BBEE certificate, legal opinion or regulator submission. The Customer remains responsible for source information, decisions, statutory submissions and independent verification.

3. Accounts, roles and security

• Use accurate account and company information and keep it current.
• Keep credentials confidential, use individual accounts and notify BEEZONE promptly of suspected compromise.
• Company and Agency Administrators control users, roles, organisational scope and verification responsibilities. The Customer is responsible for those assignments.
• Do not share passwords, bypass controls, probe the service, upload malicious code or use the platform unlawfully.

4. Licence and permitted use

For paid company solutions, BEEZONE grants the Customer a limited, non-exclusive, non-transferable and non-sublicensable right after cleared payment for authorised users to use the invoiced product within the licence model and account scope identified in the order during the licence term.

Each company product is licensed to one managed or measured entity. The free Verification Agency Workspace applies to one verification-agency account and permits its authorised team to create separated client case files. A protected measured-entity link is enabled only after cleared payment for that client verification. Those links do not transfer or resell a BEEZONE licence. YES Enhancement and Employment Equity Reporting remain separate products unless an order expressly bundles them.

You may not resell general platform access, copy or reverse engineer the service, remove notices, scrape the platform, use another Customer’s entitlement, or use a protected client link outside the verification case for which it was issued.

5. Pricing, invoicing and payment

BEEZONE does not publish catalogue prices or accept online card payment. For B-BBEE solutions, the quote band uses annual revenue and employee count; Employment Equity uses employee count; YES uses target headcount; and verification work uses a fixed QSE or Generic band. BEEZONE applies its private pricing matrix and issues a VAT invoice showing the approved subtotal, VAT and total before payment.

Invoice and EFT orders activate only after BEEZONE confirms cleared funds. Verification-agency account signup is free and does not create a paid subscription; payment for one verification case does not purchase or renew another case.

The licence begins on activation and ends 12 calendar months later. It does not renew or convert to month-to-month automatically. BEEZONE begins renewal reminders approximately three months before expiry. Continued access requires a new annual purchase or an owner-authorised extension recorded by BEEZONE.

The complete commercial rules, including cancellation and refunds, form part of these terms and appear in the Subscription, Cancellation and Refund Terms.

6. Customer content and instructions

The Customer retains ownership of content uploaded or captured in its workspace. The Customer grants BEEZONE the limited right to host, process, reproduce and transmit that content only as needed to provide, secure and support the service, comply with law and follow documented instructions.

The Customer must have a lawful basis and authority to process personal information placed in BEEZONE, provide required notices, limit uploads to what is necessary, keep information accurate and avoid unlawful or infringing content. A verification-agency Customer must determine and document whether it acts as responsible party or operator for each measured entity and obtain the instructions, permissions or agreements required for claim, sample and evidence processing. BEEZONE acts as operator for the Customer for Customer-controlled content under POPIA.

7. Privacy and confidentiality

The Privacy and POPIA Notice explains how BEEZONE handles account, billing, support and platform information and how it acts as an operator for client-controlled information. Each party must protect the other party’s confidential information and use it only for the agreement, except where disclosure is authorised or required by law.

8. Availability, changes and support

BEEZONE aims to keep the service available but does not promise uninterrupted operation. Maintenance, security work, internet failures, providers and events outside reasonable control may affect access. We may make proportionate changes to improve, secure or comply with law, while avoiding a material reduction of paid core functionality during the current term.

Support channels, hours, targets and exclusions are published on the Support page. Advisory, verification and implementation consulting are not included unless separately agreed.

9. Suspension and termination

BEEZONE may suspend affected access where payment is reversed, the licence expires, security is threatened, use is unlawful, these terms are materially breached, or suspension is reasonably necessary to protect customers or the service. Where practicable, we will give notice and a reasonable opportunity to remedy the issue.

Expiry or suspension does not transfer ownership of Customer content to BEEZONE. Contact support to arrange a reasonable export or deletion process, subject to identity, authority, security, legal-retention and technical requirements.

10. Intellectual property

BEEZONE and its licensors retain all rights in the platform, source code, design, methods, templates, documentation, trade marks and improvements. Feedback may be used without restriction if it does not identify the Customer or disclose Customer confidential information.

11. Warranties and liability

We will provide the service with reasonable care and skill. Except for rights that cannot lawfully be excluded, the service is provided without implied warranties of uninterrupted operation, a particular score, regulatory acceptance or fitness for a Customer’s specialised purpose.

Neither party is liable for indirect, consequential or special loss, loss of profits or loss caused by the other party’s incorrect data, unlawful instructions or unauthorised access. To the fullest extent permitted by law, BEEZONE’s aggregate liability arising from the affected product is limited to the fees paid for that product in the 12 months before the event. This limit does not apply where liability cannot lawfully be limited, including fraud, wilful misconduct, gross negligence or mandatory consumer rights.

12. Disputes, law and notices

South African law governs this agreement. A party should first send written details of a dispute to the other party and allow 10 business days for good-faith resolution. The parties may agree to mediation. If unresolved, the courts of South Africa have jurisdiction, subject to any mandatory right to approach a regulator, tribunal or consumer body.

Notices to BEEZONE may be sent to info@bee-zone.co.za and to its physical address shown below. Operational notices may be delivered to the Customer’s registered email address or inside the platform.

13. Changes and complete agreement

We may update these terms for future purchases or where law, security or functionality requires it. Material changes affecting an active paid term will be notified and will not remove mandatory rights. The order, these terms, the subscription terms, the Privacy Notice and any signed data-processing or service agreement form the complete agreement for the relevant service. A signed agreement prevails to the extent of a direct conflict.